How To...
How to navigate this site.
Navigating this site is quite simple. The top left of
every page contains 4 primary links. 'Home' takes you to the main page of
this site. 'Email' Us' displays your email message page for the user
to fill out and send to us. 'How To...' displays this page you are now
reading and 'Site Map' give you access to every product page on this
site.
Along the left side of every page is also a navigation graphic.
Outside 'The Store' the navigation options are 'Store' which takes you
to the store introduction page; 'Contact Us' displays a page with
ways of
getting in touch with us; 'Service' provides info on getting your
product serviced; and 'About Us' gives a little info about our company.
Within the 'Store' the navigation graphic displays the name of each headset
manufacturer we represent. Just placing your cursor on one of the navigation
items will display a popup menu of headset categories. Moving
your cursor over one of these categories and clicking will display a product
menu
page for the selected manufacturer and category. Now, some browsers may
not display the sub menus. If this is the case you can click on
one of the manufacturer names and a product menu page will be displayed.
Each product menu page contains arrows at the top and bottom of the page.
The arrows will navigate you to each product menu page in sequence, for any given
manufacturer. An arrow will be disabled if you are at the beginning or
end of the sequence of pages.
On each product menu page you may click on the thumb nail picture or on the
name of the item to display an item feature page. This page will give
a more detailed description of the selected item and also provide you with a
button to purchase the item. The Navigation graphic on the feature
pages will do only one thing...take you back to the menu page. The
action is the same as pressing the 'Back' button in your browser or pressing
the 'Backspace' key on your keyboard. Some product feature pages
contain more than one item to purchase. This will give you the ability
to purchase your headset bundled with either an adaptor cord or with an
amplifier.
The only other navigation graphic on this site appears at the bottom of the 'Shopping
Cart' page. The following section will outline it's function.
How to purchase a headset.
Beside the price, on each item feature page, is a 'Add to Cart'
button. Selecting this link will place the displayed item into the shopping cart.
Select the 'View Cart' button to display the shopping cart. The item you were viewing appears as one of the entries of the
cart along with a description, price and a quantity box. The quantity
can be edited. Just select the quantity box to be changed.
Delete the current quantity and enter the desired amount. After that
is done select the update icon 'Update' button right above the list of items. The cart will then be updated.
Deleting an item from the cart is easy. Just click on the delete
icon ( ) to the left of the
item to be deleted. The cart will again be updated to reflect the
change. If you wish you may delete all items in the cart by selecting
the 'Delete All' option right above the list of items. A 'No Items in Cart' warning will appear. Clicking the 'OK'
button will return you to the Store main page.
Selecting 'Return' on the navigation graphic will return you to the Store
main page so you may keep browsing our site. The item(s) in your cart will
be saved for you until you check out. At any time you may view what is
in your shopping cart by selecting the 'View Cart' button at the bottom or
top of
each page.
When you are done shopping you can select the 'Checkout' link on the
navigation bar on the shopping cart page. You will then be taken to a
secure server to allow you to enter your personal and credit card info.
When that is done your request is confirmed and your credit card is
verified. Upon completion you will be shown a receipt page and a
receipt will be emailed to you.
How to select a headset.
All the headsets we carry have very similar audio properties.
In other words they all have the same high level of audio quality. The
only thing that is left for the purchaser is preference of style. Ask
yourself if you would like something that fits around the ear or one that
has a headband. We do carry a couple of models that that include the
hardware to enable the user to wear the headset with either a headband or
on-the-ear. Note:
A complete setup consists of a headset top (the part you wear on your
head) and an adaptor. The adaptor connects the headset top to the
phone set. It can be either an amplifier or a direct connect (NTN)
adaptor cord.
How to determine the type of adaptor you need.
Look at the bottom of your phone set, in the area where the cords plug
into the phone. There should be one cord connected from your wall jack
and another curly cord connected to your handset. If you have a third
telephone jack the same size as the handset jack then your phone will
probably accept a headset directly and you will only need to purchase an
adaptor cord (NTN) with your headset. If you do not have a third jack then
you will need to purchase an amplifier adaptor along with your headset.
Also note that some phones sets may need to be programmed for headset
use. Please consult your phone distributor for more info. How
secure is the payment process.
The payment process is of the highest quality available on the
internet. At no time is your credit card info available to
anyone. We are never given that information. It remains in the
secure server at the payment center and can not be accessed by anyone at
anytime. This system is state of the art. You may view the
security page on the web site of our payment processor by
clicking
here. How
to get service after the sale.
If you require service after you have received your headset your may check
out our Service page. There you will find addresses of manufacturer
service centers.
Known Quirks.
Misplacement of picture images. I have found that some
versions of Netscape Navigator 4 will sometimes misplace images on the
screen. If you disable the 'Enable style sheets' option in the 'edit',
'preferences', 'advanced' menu item of Navigator 4 browsers, this problem
will correct itself.
There is a known problem between this site's search engine code and
Netscape browsers. The search feature works erratically or not at all
when using Netscape. We are looking into this and will have it
corrected in a timely manner. |